FAQ TIME
Mar 22, 2022
What is diamond painting?
Diamond painting is an organic combination of exquisite and sparkling artificial crystal flat-bottomed round diamonds (some square diamonds) and well-designed patterns. Designers only need to stick the diamonds extracted by the point drilling tool to the corresponding symbols on the canvas. , in this way, the pasting of a diamond is completed, and then slowly fill in the area corresponding to each symbol, and you can officially get started in a few minutes. Compared with cross stitch, diamond painting has the advantages of simple operation and ease of use. To make the same pattern, the time of diamond painting is about 1/10 of that of cross stitch. Divided into Round Drill, Square Drill and Special-shaped Diamond Painting!
What's in the package?
If you bought a diamond painting (regardless of the type of diamond)
👉Include:
💁♀️1 set of Diamond Painting (rhinestone needs to be pasted)
💁♀️1 set of Diamond Drawing Tools (without frame)
💁♀️1 set of Drill Bag
If you bought a DIY Handicrafts
👉Include:
💁♀️1 set of Handicrafts you bought
💁♀️1 set of Diamond Painting Tool (Drill Pen, Tray, Glue Clay, Beads)
If you bought a Painting Tools
👉Include:
💁♀️Tool Itself
How many kinds of logistics can we choose?
There are two types of Delivery Freight to choose from on the website: Standard Delivery and Fast Delivery
Standard Delivery: Generally take 7-25 days to reach the destination(Recommend)
Fast Delivery: Generally take 7-10 days to reach the destination(If you choose Fast Delivery, please leave a message "Fast Delivery" below the order)
Why can't I find Coupons?
Under normal circumstances, the 5% off Coupon Code will automatically pop up 2s-5s after entering our website. In addition to this, subscription sites will also get a 7% off coupon code~
Can this product be delivered to my country?
Our logistics can reach most parts of the world except remote areas. Which are:
United States/ Australia/ United Kingdom/ Canada/ Slovenia/ Denmark/ Ireland/ Portugal/ New Zealand/ Slovakia/ Germany/ Italy/ Greece/ France/ Hungary/ Latvia/ Norway/ Sweden/ Netherlands/ Malta/ Belgium/ Poland/ Austria/ Iceland/ Israel/ Finland/ Switzerland/ Spain/ South Africa/ Gibraltar/ Cyprus/ Estonia/ Mexico/Czech Republic/Luxembourg (35 countries in total)
What are the payment methods?
We accept PayPal for the moment, and the credit card and other payment method will be available soon.
PayPal: the most convenient payment method in the world
We primarily use PayPal to process secure payments. You can connect your PayPal for purchasing some of our products. After submitting an order, you will be redirected to PayPal to complete the transaction.
1.Log in to your PayPal account.
2.Finish your payment and you willl get an order number.
NOTE: Your can edit your shipping addresss in the check-out page. Otherwise the system will obtain your PayPal address as shipping address automatically.
I buy a lot of things, is there any more discount I can enjoy?
Of course, we have Big Order Discount. The more you buy, the more discount you get.
Is this website reliable? Could it be a scam?
We are a regular and legal website, the Facebook homepage has more than 20,000 fans and 4.6 Trustpilot score.